Last Updated: [Aug 26]

At Shreekrishna Milk & Milk Products, we make every effort to ensure that your order reaches you safely and on time.

1. Order Processing

Orders are processed after successful order placement and payment confirmation, wherever applicable.

Orders are generally dispatched as per our regular processing schedule. Processing time may vary depending on product availability, order volume and operational conditions.

2. Delivery Time

The estimated delivery time will depend on your delivery location and courier service availability.

The expected delivery timeline, wherever available, may be shown during checkout or communicated after order confirmation.

Delivery timelines are estimates and may be affected by weather, public holidays, courier delays, transportation issues or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is confirmed.

Shipping charges may vary depending on the delivery location, order value or other applicable factors.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

We will not be responsible for delivery failure caused by an incorrect, incomplete or inaccurate address provided by the customer.

5. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery process.

If the customer is unavailable or refuses to accept the package without a valid reason, additional delivery arrangements may be required.

6. Damaged or Tampered Package

If the package appears severely damaged, opened or tampered with at the time of delivery, please contact us immediately.

Where possible, take clear photographs or a video of the package before opening it and share the same with our customer support team.

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7. Contact Us

For any cancellation, return or refund-related query, please contact:

Shreekrishna Milk & Milk Products
Sr. No. 917, Halgude Wasti–Pawar Wasti
Near Spine Road, Chikhali
Pune – 411062, Maharashtra, India

Phone: 9373030209