Terms of service

Welcome to Jeevanika. These Terms of Service govern your access to and use of our website, products, services, and related platforms. By visiting our website or placing an order, you agree to comply with and be bound by these Terms of Service.

If you do not agree with any part of these terms, please refrain from using our website and services.

Acceptance of Terms

By accessing, browsing, registering, or purchasing products through the Jeevanika website, you acknowledge that you have read, understood, and agreed to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

These terms apply to all visitors, customers, users, and others who access or use our services.

Eligibility to Use Our Services

To use our website and place orders, you must be at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

By using this website, you confirm that all information provided by you is accurate, complete, and up to date.

Product Information

Jeevanika strives to provide accurate product descriptions, images, ingredient information, pricing details, and other content on the website.

However, we do not guarantee that all information is completely error-free, current, or exhaustive at all times. Product packaging, appearance, and information may vary slightly from the images displayed on the website.

We reserve the right to modify product information without prior notice whenever necessary.

Orders and Acceptance

All orders placed through our website are subject to review, verification, and acceptance.

Jeevanika reserves the right to refuse, cancel, or limit any order at its sole discretion, including cases involving suspected fraud, incorrect pricing, inventory issues, duplicate orders, or violations of these Terms of Service.

Order confirmation does not guarantee acceptance until the order has been processed and dispatched.

Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified.

Customers agree to provide valid payment information while making purchases. Payments are processed through secure third-party payment gateways.

Jeevanika reserves the right to revise product prices, promotional offers, discounts, and pricing structures at any time without prior notice.

Shipping and Delivery

We aim to process and dispatch orders within reasonable timelines. Delivery estimates are provided for convenience and may vary depending on location, logistics availability, weather conditions, public holidays, and other operational factors.

Jeevanika shall not be held liable for delays caused by courier partners or circumstances beyond our reasonable control.

Returns and Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the Return & Refund Policy before placing an order.

Intellectual Property Rights

All content available on the Jeevanika website, including text, graphics, logos, product images, videos, designs, trademarks, website layout, and branding elements, is the exclusive property of Jeevanika and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Prohibited Activities

Users agree not to engage in any activity that may interfere with the operation, security, functionality, or integrity of the website.

This includes unauthorized access, misuse of website content, fraudulent transactions, data scraping, malware distribution, hacking attempts, or any activity that violates applicable laws and regulations.

Health and Wellness Disclaimer

Jeevanika offers Ayurvedic wellness products intended to support general health and well-being.

The information provided on this website is for informational purposes only and should not be considered medical advice, diagnosis, treatment, or a substitute for professional healthcare consultation.

Customers should consult qualified healthcare professionals before using any wellness product, particularly if pregnant, nursing, taking medications, or managing existing health conditions.

Individual results may vary from person to person.

Limitation of Liability

To the maximum extent permitted by applicable law, Jeevanika shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, services, or inability to access our platform.

Users access and use the website at their own discretion and risk.

User-Generated Content

If customers submit reviews, testimonials, feedback, comments, photographs, videos, or other content, they grant Jeevanika a non-exclusive right to use, display, publish, modify, reproduce, and distribute such content for marketing, promotional, and business purposes.

Jeevanika reserves the right to remove any content deemed inappropriate, misleading, unlawful, or offensive.

Third-Party Links

Our website may contain links to third-party websites or services. Such links are provided solely for convenience.

Jeevanika does not endorse or assume responsibility for the content, privacy practices, products, or services offered by third-party websites.

Changes to Terms of Service

Jeevanika reserves the right to update, modify, revise, or replace these Terms of Service at any time without prior notice.

Continued use of the website following any updates constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the competent courts of India.

Contact Information

For any questions regarding these Terms of Service, customers may contact us using the details below:

Jeevanika

Email: info@risingplayerpharmaa.com

Phone: +91 9634960005

Support Hours: Monday to Saturday, 10:00 AM – 9:00 PM

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.